If you have a problem with a product that has not been resolved by our Technical Support or Sales Staff, you may be able to return the product to us. You must complete an online Product Returns Form. This form must be completed in full and we will reply by email within 3 working days with return instructions.
Products must be returned in original packaging or equivalent. We will not credit products that are damaged due to insufficient packaging. Please use an outer protective box to prevent damage during transit
Food and drink products are non-returnable. Unwanted products are returnable at the discretion of Office King and are subject to a 50% restocking fee. Unwanted OEM products are Non-returnable.
|Replace||In Warranty||No charge if defective|
|Out of Warranty||Non returnable|
Returning Empty Cartridges
We give credit for recycling your empty ink and toner cartridges with us. Read more about our Cartridge Recycling Program.